Privacy Policy

1. Introduction

At Canada Vertex Immigration, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws and regulations. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of personal information to provide our services effectively. This may include:

Contact Information:

• Name
• Email address
• Phone number
• Mailing address

Identification Information:

• Passport number
• National ID number
• Social Insurance Number (SIN)

Immigration Information:

• Visa application details
• Immigration history
• Supporting documents

Financial Information:

• Payment details
• Billing information
• Bank account information

Other Relevant Information:

• Employment history
• Educational background
• Language proficiency scores

3. How We Collect Information

We collect personal information through various means, including:

• Direct interactions: When you contact us via phone, email, or in person.
• Online forms: When you fill out forms on our website.
• Third-party sources: From government agencies, educational institutions, or other third parties as required for your immigration application.

4. Use of Information

We use your personal information for the following purposes:

• To provide immigration consulting services.
• To process and submit visa and immigration applications.
• To communicate with you regarding your application status.
• To comply with legal and regulatory requirements.
• To improve our services and website functionality.

5. Disclosure of Information

We may disclose your personal information to:

• Government authorities and regulatory bodies for immigration processing.
• Third-party service providers who assist us in delivering our services (e.g., translators, legal advisors).
• Financial institutions for payment processing.
• Any other third parties with your consent or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data storage and encryption.
• Access controls and authentication protocols.
• Regular security audits and updates.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the right to:

• Access your personal information and request a copy.
• Correct any inaccuracies in your personal information.
• Withdraw your consent to the processing of your personal information (where applicable).
• Request the deletion of your personal information, subject to legal and regulatory requirements.

To exercise these rights, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Canada Vertex Immigration & Study
9742 54 Ave NW, Edmonton, AB T6E 0A9
+1 587 315 0634
info@canadaverteximmigration.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.